Frequently Asked Questions
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Product
Q. How do I get access to everything that I order?
Q. Is there an expiration for downloading my materials via the Internet?
Q. What other products do you offer?
Q. What happens if I don't like my speeches?
Q.  Does your company customize speeches if I want one written specifically for me?
Q. Why would I want a pre-written speech?

Purchasing
Q. I'm not familiar with purchasing through the Internet, how does online purchasing work?
Q. Am I safe ordering online?
Q. How long will it take me to process an order?
Q. What other options for ordering do you have?
Q. What is your Refund Policy?
Q. Who should I contact about problems?
Q. What if I don't receive my speeches through e-mail?

Mailing List
Q. How often will I receive mail from your company?
Q. How do I remove my name from your list and unsubscribe from further mailings?
Q. Is my information sold or shared?

 
Product

Q. How do I get access to everything that I order?   Top
    A. Continue following instructions on the screen until you come to a special "download" page. This is where you will actually download your speeches and bonuses and save them to your computer's hard-drive. The download will save on your hard-drive as either a ".txt" file, ".pdf" file, or sometimes a ".doc" file depending on the product that you purchase.  If you have any trouble with the download, then the fastest way to get help is by emailing us at 'support@ultimatespeeches.com'. If you do not get a download page when ordering, then email our support team immediately.

 If you have already purchased the speeches and want to return to the download page, but misplaced the URL, then email us at support@ultimatespeeches.com.  Include your first and last name, your e-mail address and the confirmation code you were given at the time of purchase (if you misplaced this number, we can help you find it).


Q. Is there an expiration for downloading my materials via the Internet?   Top
    A.  You can download your speeches and bonuses from our site directly to your computer in a text format. The download page will be available for 5 days from your date of purchase and then will expire. 


Q. What other products do you offer?    Top
    A.  UltimateSpeeches.com offers pre-written wedding speeches for the best man, maid of honor, and father of the bride.  They also are affiliated with other websites that offer toasting packages for everyone going to the wedding at Wedding-Speech.net/toasts.html  and full speeches for groomsmen, bridesmaids, mother and father of the bride/groom, grandparents, uncles, aunts and friends at Wedding-Speeches.org


Q. What happens if I don't like my speeches?    Top
    A.  If you are not completely satisfied with your speeches, we will offer a complete refund.  For sites that we are affiliated with you will need to check their refund policy on their site since they are not owned by UltimateSpeeches.com.  Please see refund policy for more details.

Q.  Does your company customize speeches if I want one written specifically for me?    Top
    A.   No.   

Q.   Why would I want a pre-written speech?    Top
    A.  There are several reasons why individuals order our pre-written speeches.  Many have never written a speech and are looking for ideas on how to do it; others don't have the time in their busy schedule to sit down and think of what to say and then organize it; some want to use our speeches word-for-word because they are just not creative or good writers; others are looking for some jokes or humor to add to their own speech; and the list goes on.  These speeches can be used word-for-word or mixed and matched with each other.  We find that most customers read several samples and take bits and pieces of each to create their own. You can even use them as an outline and add your own words!


Purchasing                                                Back to Top
                               
Q. I am not familiar with ordering through the Internet, how does online purchasing work?
    A.  Online purchasing is as simple as 1-2-3. Okay, maybe as easy as 1-2-3-4!
  1. Click on any one of the order links on the main page at www.ultimatespeeches.com
  2. A new page will open from our secured processor,  and you fill in and submit your credit card information.
  3. Print your receipt and click continue. One more step!
  4. You will be sent back to UltimateSpeeches.com's "Thank You" page.  Follow the online instructions to fill in your name and email to where you want your speeches sent.  That's it.  Once you click submit from our thank you page, you will instantly be directed to the "download" page where you will download your materials.  Don't stop until you see them.  If you don't see them, then you have not completed all the above steps.
Q. Am I safe ordering online?   Top
    A. Yes, hundreds of thousands of people order online every single week. Depending on the product you're ordering, we have two different secured ordering pages.  Both companies that we use do business with thousands and thousands of businesses on the Internet.  The first is named ClickBank.com and they offer secured ordering to thousands of customers per day over a hundreds of different websites.  The second company is 1Shoppingcart.com and they also offer secured ordering to thousands of customers per day across the Internet. 

Q. How long will it take me to process an order?   Top
    A. It will take you about 2-5 minutes to fill out the order form and get access to your speeches.  Have your credit card ready and in your hand.  Our secure processor accepts Visa, MasterCard, Discover, American Express, Visa Debit, MasterCard Debit.


Q. What other options for ordering do you have?   Top
    A.  You can only purchase our speeches by using our secure online ordering process.  We accept Credit Cards.  It is 100% safe and secure. 

Q. What is your Refund Policy?   Top
    A.  Our policy is very simple.  You get "Your Everything To Gain and Nothing To Lose" Guarantee. This means that you have up to 1 full year to use all of your materials from the date of purchase.  If you decide that you are not completely satisfied, then you'll get:  1. to keep all of your speeches and free bonuses and 2. a  100% Refund.  No questions asked. This policy is for the 99% of honest people who are naturally skeptical, not the 1% who will take advantage of me! Just ask for a refund by sending an email to: refunds@ultimatespeeches.com  (include your first and last name, email address, and order confimation number- if you misplaced this number, we can help you find it).


Q. Who should I contact about problems? Top
     A.  If your billing statement reflects any problem or if you have other questions, send us an email to:   support@ultimatespeeches.com Please include your name, email address and purchase confirmation number (if you misplaced this number, we can help you find it.)  Depending on the product that you order, your billing statement may reflect a charge from either 'Clickbank' or 'Choice-1-Marketing'.  Also, you can leave a message at our help desk by calling 775-248-1549.  A representative usually returns your call within 20 to 60 minutes.  Please don't panic if it takes longer.  We answer ALL email questions first. 

Q.   What if I don't receive my speeches through e-mail?    Top
    A.   We do NOT email the speeches to you.  You will download your speeches from our "download" page via the Internet.  If you don't get to a download page, then you may not have completed the entire ordering process -- please don't stop after you submit your credit card information -- You still have another step! Don't stop until you download your speeches! Then you are done.  In all these cases you should e-mail us at support@ultimatespeeches.com  and be sure to include your correct email in case that is the only issue.
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Mailing List                                                        Back to Top

Q. How often will I receive mail from your company?
    A.  You may periodically receive announcements, updates or information on new products.  However, you can unsubscribe at any time! We respect your privacy.

Q. How do I remove my name from your list and unsubscribe from further mailings?

    A. At the bottom of every e-mail, you will see instructions on how to unsubscribe.


Q. Is my information sold or shared?
    A.  We respect your privacy.  Your information will never be sold, shared or rented.